[Event]   Rachel and I headed over to Berjaya Times Square Hotel on 11 November 2016 for the HAPA Regional 2016-2018 Series Awards Gala Dinner which was a gathering of hospitality professionals from Malaysia, Singapore, Indonesia and Thailand, to celebrate achievements in hospitality excellence. The last HAPA event I attended was back in 2014 and as I had such a good time there (read more about it here – https://timchew.net/2014/12/16/hospitality-asias-20th-anniversary-party/) I had high expectations for this one and I was definitely not disappointed!  The hospitality sector is big business and crucial to its success is undoubtedly the service element as it … Continue reading HAPA Regional 2016-2018 Series Awards Gala Dinner